Project_app_face | Clara Hsiao

Face IDs App

Face Recognizationl B2B

Mobile Applications l UIUX Design l iOS & Android

Summary

GV-Face is an efficient and easy-to-use mobile app that empowers you to effortlessly create face IDs for GEO face recognition products, receive push notifications, view live recognition events, and query event logs.

My Role

As a UI/UX Designer, I played a pivotal role in crafting and refining every aspect of the user interactions for the GV-Face mobile application. Working closely with engineers, we meticulously iterated on the design, ensuring an intuitive and user-friendly experience. Launched in 2020, the app has witnessed a remarkable surge in user engagement, a testament to our collaborative efforts.

What I did

Led comprehensive research projects, including data analysis and usability testing
Utilized rapid prototyping to iterate and validate design concepts.
Provided comprehensive design deliverables, including user flows, wireframes, high-fidelity interactive prototypes, detailed specifications, and comprehensive annotations, to facilitate seamless collaboration with development teams.

Requirement

Received a client requirement to provide an application that enables easy operation of Geo face-recognition-based products.

User Research

User Target

Guardsman l The property industry workers l Inhabitants

- Pain Points -

Struggled to understand the design requirements clearly at the beginning.
Which key functions would be considered essential? The identification of key functions was unclear.
In the B2B industry, there's a restriction to contact real users.

Define

Through some methods such as competitive product analysis and persona, we defined the main feature and created solutions.

Tools

Collaborated with PM. They contacted clients to interview or tried to contact target and potential users to produce feedback.
Received common problems from our colleagues, FAEs.
Doing research such as target analysis, desk research, interviews, card sorting, etc.

- Solutions -

User Flow

- Purpose -

Plan the user flow to confirm whether it works.

Confirm the requirements and arrange them, and then build
the main target of the app.
Plan user flow. (Iterate step one and step two)

- Solutions -

Tools

Wireframe

- Purpose -

Build the app's operation process.

Planned a Lo-Fi flow to show how to work on its device.
(Refer to persona and UI flow)
Usability testing with prototypes.

- Solutions -

Tools

Usability Test

- Purpose -

Usability Testing

Made a Lo-Fi prototype to test.
Revised over and over in this period and discussed with team members

- Solutions -

Tools

- Solution -

Through the usability testing, it made more fluent communication and decreased the cost of time. (More precise the test is, the more health mental we have! LOL)

Prototyping

- Purpose -

Confirming the operation process.

Step1: Transferred the Lo-Fi UI to the Hi-Fi UI, and then I could discuss the details with developed partners to make final confirmation.
Step2: Made the prototype modal and checked on the test device.
Step3: Check! Check! Check!

- Solutions -

Printed it and double-checked with partners to find any not-match logical things.

Tools

- Review -

If we clarified details in the process, we could decrease some times.

And we could take more effort into the next steps, iterated functions, and so on.

Deliver

Provided the Hi-fi mockup and slices, documents with engineers to develop the project.

Tools